Privacy Policy

1. Who We Are

Meat Me In Essex is an independent butchery business based in Harlow, Essex. We operate this website at meatmeinessex.co.uk and take orders for local meat delivery.

For any privacy-related queries, contact us at: hello@meatmeinessex.co.uk

2. What Data We Collect

When you place an order, we collect:

• Your full name
• Email address
• Phone number
• Delivery address and postcode
• Your order details (items, quantities, price)
• Preferred delivery date (if provided)
• Any notes you leave with your order

We do not collect payment card details. All payments are made by bank transfer.

3. How We Use Your Data

We use your information only to:

• Process and fulfil your order
• Contact you to confirm your delivery date
• Calculate your delivery zone and fee
• Send you an order confirmation email

We do not use your data for marketing purposes without your explicit consent, and we do not sell or share your data with any third party except where required to fulfil your order.

4. Legal Basis for Processing (GDPR)

We process your data on the basis of contract performance — specifically, to complete the delivery order you have placed with us. Where we send order confirmation emails, this is also in our legitimate business interest.

5. How Long We Keep Your Data

Order records are kept for up to 6 years for accounting and legal purposes in line with HMRC requirements. After this period, records are securely deleted.

6. Data Storage & Security

Your order data is stored securely using Supabase (a UK/EU-based cloud database service) with encrypted connections. Only authorised staff can access order records through a password-protected admin panel.

7. Your Rights

Under UK GDPR you have the right to:

• Access — request a copy of the data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — request deletion of your data (subject to legal retention requirements)
• Restriction — ask us to limit how we use your data
• Portability — receive your data in a machine-readable format
• Objection — object to processing based on legitimate interests

To exercise any of these rights, email us at hello@meatmeinessex.co.uk. We will respond within 30 days.

If you are unhappy with how we handle your data, you may lodge a complaint with the Information Commissioner's Office (ICO).

8. Cookies

This website uses a single functional cookie to store your basket contents between page visits. No tracking or advertising cookies are used. No third-party analytics platforms are active on this site.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of the page will always reflect the most recent version.